- Regularly wash your jewellery in fresh warm water, with a light detergent and rinse and dry carefully.
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Lightly wipe your jewellery with a jewellery cloth to remove unwanted chemicals and build up from the surface and return the shine to your pieces.
- To increase longevity, store in a pouch or jewellery box in a dry place away from high moisture rooms such as bathrooms.
- Luisa Luxe jewellery can be worn in the shower and swimming! Make sure you follow our Care Guide and rinse with fresh water immediately after contact with salt or chemicals and store safely.
- Avoid lotions or perfumes being applied to jewellery for longevity.
- Avoid abrasive materials rubbing against the jewellery.
- 18k PVD gold plated stainless steel jewellery is designed to last longer than cheaper low quality jewellery. Please remember that all metals will naturally start to oxidise over time and this is out of our control.
- Use your own discretion when deciding whether to wear a piece of jewellery daily, even if it is made of materials suitable for daily wear. Dependent on lifestyle or activity, some pieces like thin chains or bands, tennis bracelets or stones in rings may be delicate or fragile and should not be worn daily or overnight to prevent damage. Unfortunately, we cannot replace jewellery if it has been damaged or broken due to wear. If damaged or unsecure, do not wear until you can repair or replace the jewellery, please understand that lost jewellery will not be replaced or refunded if under warranty.
- All huggie posts have the potential to bend or move through wear, transport or damage. This is not covered under warranty as this is not a fault in the jewellery and may require slight regular adjustment over time to keep them secure. Please access our social media videos to see how to adjust them to return to their original state.
- For Returns, Exchanges, Faults or Warranty information, please see our Returns page - Returns Policy (luisaluxe.com)
